When we try to log in is restarts the login screen. We have to close it and restart the program to allow us to log in and use it. Has anyone heard or experienced this and solved this issue? If so, How? We called support and they were of no help saying it was our computer but its doin it on 2 diff computers and thats the only program with and issue. Thanks.
Is it a web based program? It almost sounds like it originally times out and then doesn’t refresh itself. We have a program that does something similar, but for security reasons. Is this happening as soon as you start the program?